Beware of ENEGERYHOSTING.COM

[Swat]

Here's the story , sad but true :

i ordered a server from him after he offered at icq telling me that his cheap prices , at june , 1st . his network was pretty fine , i havn't experienced even 1 downtime .
As for 10 days ago , after i was billed again for whole july for the server , he messaged me telling me that i used 463 gigs at june , and since the server package includes 200 gigs , he wanted more 500$ .

From the first moment it look suspusios to me , since the same sites at the previous provider 'www.verio.net' used 260 gigs , with the same ammount of traffic . so go figure how come the same sites that used 260 gigs before , now using 463 gigs with his meters .
i asked for papers , or any daily bandwidth usage from him , he told me that they dont calculate it like that , they have their own way calculate it somehow but counting every second the current usage and multiplying it with all the avaliable seconds at a month .

After i insisted to see more accual evidences for those very strange 463 gigs of use , he switched off my server without any previous wanring , killing at once all cj sites that were stored at it at that day .

just to remind you , i have paid him for june + july , and just because i wanted to see how come the bandwidth usage for june suddently become twice then what i usually use , he shutted down my server .


My only luck in this sad story is that i am well experieced at this business , and already own several server with rackspace.com , verio.net + my own dns server , so i was able to move all sites within 1 hour to another server of mine .


Save yourself from such hard business hit , as i passed with him and do not work with him .


Regards

Elron .

[pooky]

Well thats utter horseshit!!!

Accusing EH of that????? you must suck. They are one of more reputable hosts out there. You must be wrong about something dude.

[Energy Hosting]

Hello,
Here is an explanation of the events related to "Swat". His real name has been replaced with **** to protect his privacy:

On June 1st, 2001 **** from Israel ordered a dedicated server from EnergyHosting that includes 632 kb/s bandwidth based on average monthly usage for $400 a month and $75 setup fee.

On June 4th RK from EnergyHosting informed **** that his server is using "1779.6 kb/s" which is almost three time as much bandwidth as **** is allowed to use without paying extra fees. **** did not disagree with RKs statement.

On June 5th RK asked **** "are you happy with your server so far?" and told him
"Stats for today so far: Max Out: 2600.1 kb/s Average Out: 1780.9 kb/s Current Out: 1323.4 kb/s
There is no problem with you using much above 200 GB, as long as you are aware of it and will pay for it."
(200 GB transfer per month is 632 kb/s).
An hour later **** replied
"server is working fine
i will pay for what i'll use"
It is clear that **** was aware that he is using much more bandwidth that came with his plan and he said that he will pay for it.

Until June 23rd there was very little communication with **** besides a few technical support questions.
RK asked ***** on June 23rd "Are you happy with your server so far?" and **** answered
"yes , very happy , i also recommended about you to my friend"

On June 24th **** asked "what is my bandwidth usage for last days" and RK gave **** the following number "Average Out: 1746.2 kb/s" that was ****'s average bandwidth usage for that day. This again shows that **** was aware of his bandwidth usage and did not claim that he is using less than this.

On July 3rd, RK told **** that he needs to pay EnergyHosting 499.70 USD for 831 kb/s of extra bandwidth for the previous billing cycle. **** refused to pay EnergyHosting for the extra bandwidth and July 3rd and 4th were spent arguing with **** about how much money he owes EnergyHosting. **** did not keep track of his bandwidth usage and assumed that it would be the same as it was a month ago with a different host while he was presented by EnergyHosting with detailed graphs for the past 30 days showing his bandwidth usage is higher than **** claims it was a month ago. RK eventually offered **** a compromise between what **** thinks he owes EnergyHosting and how much EnergyHosting's logs show that is owed to them. **** did not agree to the compromise and refused to pay what he said earlier in the month that he will pay for.

At this point ****'s server was turned off (4:08 PM EST, July 4th, 2001) due to non-payment.


**** now owes EnergyHosting $499.70 for extra bandwidth in addition to the $875 he already paid for two month of dedicated server rental.

Attached are MRTG graph for ****'s usage for the last 30 days. MRTG is a standard and the most common software package used to monitor bandwidth usage and is used by such organization as Bell Atlantic, Fujitsu, IBM, MindSpring Enterprises, Pacific Bell Internet, Pixar, Sprint, CNN, EnergyHosting and thousands of other organizations. More information about MRTG can be found at http://www.mrtg.com.

A few things are clear:
1) **** was aware that he was using much more bandwidth than he was paying for and that he will have to pay extra
2) **** was happy with the service
3) EnergyHosting's bandwidth usage logs are perfectly accurate
4) **** owes EnergyHosting 499.70 USD.

http://energyhosting.com/nopay/swat.png

Let us be fair and show both sides of the story.

[Backov]

Not interested in the conflict per se, but isn't $500 for not even a mbps quite steep? Seems that way to me.

Cheers,
Backov

[Energy Hosting]

<font face="Verdana, Arial" size="2">Originally posted by Backov:
isn't $500 for not even a mbps quite steep? Seems that way to me.</font>


Doesn't seem that way to me.
$1.9 per GB is a fair price in this case.
You must also remember that this is based on average, not 95percentile or capped.
We do offer lower prices but the price we agreed on does not matter, what matters is that he does not want to pay for what he said he will.

[Swat]

<font face="Verdana, Arial" size="2">
Well thats utter horseshit!!!
Accusing EH of that????? you must suck. They are one of more reputable hosts out there. You must be wrong about something dude.
</font>

Go back to your closet newbie . i wouldn't invent this just for breakfast story .

I manage with dedicated server for over 5 years with respectable companies , and never faced SWITCH OFF , especially after paying for this time perioud .
As for The lame dialog quote from energyhosting , you have prooved my words that said that u didn't give me any dialy usage graph . and if anyone can read something from his image , i am willing to pay him whatever this hoster asked me .

I wont give any further replies to this post , i have made my duty to warn other honest webmasters from having their sites knocked off just like that .

[kong]

Swat,

I dont really like Energy Hosting and hate to agree with them, but according to that graph you were using more than you paid for.

Kong

[Energy Hosting]

Maybe other companies did not turn your server off when you did not pay your bills, but that is what we do around here.
No money = no service, simple as that.

Any 6th grader will be able to read that graph and tell you two things:
1) your average usage is much higher than 632 kb/s
2) You can calculate your hourly, daily and monthly usage from the graph I posted.

[pooky]

Eat my ass Swat

[kong]

Swat/Elron

Are you the cheater named Elron?

Accept my appologies if I am mistaken.

Kong

[Rod]

kong, yes he is

[Rod]

I mean, he's Elron http://bbs.adultwebmasterinfo.com/ubb/smile.gif

[SuperA]

I have an server with EnergyHosting since february this year and everything is working fine! If I need help I just ICQ him and get help asap (most of the time). I used Maxim before EH and maxim is the worst host I have ever used http://bbs.adultwebmasterinfo.com/ubb/wink.gif

Andy

[Fart]

haha the good ole 2000 ms maxim

[Brandon]

The chart obviously shows you owe them money but since i've had a previous bad experience with energyhosting (we won't even go there again ronfuck) I would have to say stick with companys like verio and not these cheap so-called companies that throw servers at a few datacenters and call themselves a quality host.

[Energy Hosting]

<font face="Verdana, Arial" size="2">Originally posted by Brandon:
i've had a previous bad experience with energyhosting (we won't even go there ....).</font>

Ok, we won't go there but I must mention for the public here that your site was taken off line for the same reason Swat's was.

<font face="Verdana, Arial" size="2">
so-called companies that throw servers at a few datacenters and call themselves a quality host.</font>

I'm going to assume that you are not referring to us because we are a quality host.

[Jaiden]

SWAT!

I just can't believe you left Rackspace as one your host!!!!

I been hosting there for 5 years. Last time i upgraded my server, one the tech guys stayed on for 17 hours fixing my server since i made some major mistakes and had some problems. Sure they're not as cheap, but you get what you pay for (in general)

[Brandon]

lol, leave it up to ronfuck to keep running his mouth.

Here's my incident with energyhosting.

I had my site elitepages.cc hosted on energyhosting. On that page I hosted my cj script for another large site of mine which received roughly 60-70k/day at the time.

Well everything went fairly smooth for awhile (with the exception of a few downtime problems..nothing major tho) untill one day I logged on to at least 20 icq messages from my traffic traders telling me my site was down. So my first reaction was to contact rontec and find out what was going on...unfortunately at the time he wasn't online and I had nobody else to contact, so here i am left high and dry watching my site die by the minute. I tried pulling up energyhosting.com...also down.

So I go to bed and wake up the next morning to a message from rontec explaining how it wasn't his fault and giving me a line of crap. Over the period of the following 3 days I had about 40-50% uptime at the most...please note, this was after the 14 hours of downtime already. Anybody who's familiar with cj knows with that much downtime your site is gonna be dead.

It wasn't untill the end of the 3rd day that ronfucks servers were back up and by then I was left with a crippled 20k/day site...not that this really mattered but after all that, ronfuck never even offered me a discount for that month...just a shitty appology.

I was making about $3k/month at the time and was paying for a $600/month dedicated server...well guess what, after ronfucks downtime the money stopped coming in and i was left to pay these bills that I could no longer afford. So what happens to me? I lost my server, and my site all thanks to ronfuck who can't keep a goddamn server up.

Now that I had lost my dedicated server thanks to ronfuck I was forced to put the site--the one that was using the cj script--on his server and try to put the pieces back together. Well a month or so went by and it didn't happen...my financial situation went from perfect to shit all thanks to ronfuck.

At the very end i finally decided it was over with so i closed my site and i owed ronfuck $20 which after all he put me through, i did not feel he deserved...well i'll tell you what asshole, if i could have paid you twenty fucking dollars to take back all the shit you've caused me i would fly to your house and stick it up your goddamn ass to make sure you got it.

[Energy Hosting]

I thought we already covered this a few times, Brandon, but since you now made up a new story looks like we'll have to do it again. Lets focus on the facts:

Fact: the most traffic the site that was hosted by us received was 32,095 visitors in one day, not "60-70k".

"awhile" was 9 month to be more specific.

The server your site was hosted on was NEVER down for 14 hours.

"Over the period of the following 3 days I had about 40-50% uptime at the most." Do you have any logs or dates to prove this or are you making this up as you type?

"It wasn't untill the end of the 3rd day that .... servers were back up." You are contradicting yourself, didn't you say that your server was allegedly down for 14 hours, not 72?

You had a small virtual account with EnergyHosting, not a dedicated server. Do not blame us for your mistakes.

"I was forced to put the site--the one that was using the cj script--on his server and try to put the pieces back together." If you were not happy with our service, why did you decide to get another account with us (there are many other hosts out there)? Is it because most of what you wrote in your post are lies? Your story has many pieces that do not make sense. I would also like to note that we were never told by Brandon that he was not happy. Why did you never tell us?

"I owed ..... $20" You were told that you owe us $20, but were not asked to pay.

If anyone wants to see the graphical stats for elitepages.cc as further proof that the downtime Brandon refers to never happened, do not hesitate to contact me by ICQ.

[Bill-]

Energyhosting.Com provides my server. It runs great althought support is a bit slow at times. They have always made me happy and there servers are fast and have very good up time.

[Bill Cosby]

Why does everyone always fall over themselves to get these "cheap" deals...then cry when they wake up with a sore ass?

[Brandon]

No dumbass, I said my other site was on a dedicated server which was e-warez which received 60-70k/day.

Now ronfuck as i said previously, just elitepages was hosted on energyhosting which was where i hosted the traffic trade for my other site--that site being e-warez which was hosted on a dedicated server with dedicatedhosting.com.

As for the downtime, if your fucking server wasn't down then i'd not have lost my site because of YOU.

My job as a webmaster is to operate my site to it's fullest potential and I decide whether the site makes or breaks.

Your job as a webhost is to make sure you maintain your servers and keep them up and running. You failed at your job and because of that I lost my site...that sounds really fair.

Also, you never said 1 single fucking word about not paying you. Besides, why would you suggest something like that if this downtime never happened.

I'm not here to prove anything to anybody, you know what happened and i know what happened and you can't change that. So i'll go ahead and continue fullfilling my duty as a good honest webmaster and inform other webmasters about the way energyhosting.com does business.

I won't waste my time posting on this thread anymore as it would probably be more productive if i talked to a brick wall.

[Swat]

<font face="Verdana, Arial" size="2">Ok, we won't go there but I must mention for the public here that your site was taken off line for the same reason Swat's was.
</font>

That makes the two of us that got our site knocked off . Anyone wants a GREAT server deal with EH , server for 1 cent but will be switched off if u wont lick his ass .

Fact is that you are lame reseller of tera-byte.com , and u dont even know how to manage with customers .


As for Jaiden , i agree with 100% of what you have said about Rackspace.com , they are not cheap but the totally best in support and customer service . i never left them , i still use their server as my main one , but i also have a server with verio after good comments from diesel .

[Energy Hosting]

"I decide whether the site makes or breaks." looks like you made a bad decision.

"Your job as a webhost is to make sure you maintain your servers and keep them up and running. You failed at your job"
Again, do you have any proof that your site was down? Do you have any dates? Any logs?

"Besides, why would you suggest something like that if this downtime never happened."
Because it was hard to reach you and we were not going to waste time chasing you for $20.

"I'm not here to prove anything to anybody, you know what happened and i know what happened"
If you are not here to prove anything, than why do you keep posting this?
Yes, I know what happened and you know what happened, the difference is that you did not write what happened while I did.

Swat, didn't you say "I wont give any further replies to this post."? Or is it another one of those cases where you say you'll do something and you don't, like pay for extra bandwidth you use?

"That makes the two of us that got our site knocked off." Actually, it makes only one of you, just you, Swat. It looks like Brandon is upset because of a different issue.

"Fact is that you are lame reseller of tera-byte.com , and u dont even know how to manage with customers." Fact is about 1% of our servers are hosted with Tera-Byte. You can do a trace-route on the server that you got from us to see that it is not on the Tera-Byte network. Fact is that we have many happy customers. Fact is we turn off servers of customers who do not pay, what's wrong with that?

The facts are:
1) You (Swat) were "very happy" with our service until you had to pay for what you used.
2) You (Swat) did use what we asked you to pay for.
3) Brandon's story does not make sense and has no evidence and therefore is a lie.

[shane94]

<font face="Verdana, Arial" size="2">Originally posted by Brandon:

I had my site elitepages.cc hosted on energyhosting. On that page I hosted my cj script for another large site of mine which received roughly 60-70k/day at the time.
</font>

You know if you make 3k amonth you would think that you could host the script on the same server. Also if the server my script was on did go down i think i would move it to another server. That would seem like the smart thing to do. Kinda souds like you fucked up. Now I am not defending Energy but i do smell a lot of bullshit and I think it is your story.

Shane

[diesel]

All I can say that Swat fully pay bills without any delays..