unitedcolo half down

[rowan]

This is tracing from my unitedcolo server:

1 * 66.111.35.1 24.290 ms 27.911 ms
2 * * *
3 * * *
4 216.218.130.1 11.975 ms 10.480 ms 13.763 ms
5 64.71.180.158 56.398 ms 70.968 ms *
6 * * *
7 * * 203.17.15.214 51.387 ms
8 * * *
9 * * 203.55.87.21 51.696 ms

Not down, but practically useless at the moment... tech support line goes to an answering service, and they haven't replied to my email yet.

[rowan]

Update, got a reply to my email, and they're looking into it.

[sandman]

Im having the same problem.

[rowan]

Originally posted by sandman
Im having the same problem.

Glad to hear it! :) The first reply I got back showed an MRTG graph and said nothing appeared to be wrong, but he was going to pass it onto someone else to look at.

I was pretty sure it was not specifically my server as the packet loss started on inbound traceroutes on the second last hop, so it's probably the switch or router that my server connects to.

[sandman]

this is not a new problem for me if you ping http://www.crazyoldbabes.com/index.shtml you might get the same problems as im having in on 2 t1's at the offfice and for the last few weeks my server has been loading a little slow at first i thought it might be me.

[Sureal]

There tech guys told me that they disabled pinging, to help protect them from hackers etc...

[rowan]

Originally posted by Sureal
There tech guys told me that they disabled pinging, to help protect them from hackers etc...

I don't get what this has to do with horrendous amounts of packet loss? :)