Can't connect to Terra.es via FTP

[Meteoseek]

Last 2 days I can't connect to all my Terra accounts.
I got this:

---------------------------------------------
Finding host ftp.terra.es
Connecting to 195.235.113.43:21
Connected to 195.235.113.43:21 in 0.340, Waiting for Server Response
220-Netscape SuiteSpot(tm)-Aware FTP Server - Version 1.2 (build 8)
220- BIENVENIDO AL SERVIDOR DE FTP DE TERRA NETWORKS ESPANIA
220 You will be logged off after 300 seconds of inactivity.
Host type (1): Automatic detect
USER 20010719
331 Usuario OK. Introduzca la Password
PASS (hidden)
230-FTP server backend is /internet/ftp/personal7/20010719
230 Logged in OK
SYST
215 UNIX Type: L8
Host type (2): UNIX (standard)
PWD
257 "/"
TYPE A
200 TYPE is now ASCII
PASV
connection reset; the server has reset the connection for some unkown reason.
PORT 0,0,0,0,5,91
connection reset; the server has reset the connection for some unkown reason.
Port failed
It appears that the connection is dead.Attempting reconnect...
--------------------------------------------

I use WS_FTP 7.0 (Windows NT) as default FTP client, but I get the same errors with older versions of WS_FTP, also with Cute FTP.
With other hosting providers everything works fine.

Where is the problem?
My computer, ISP, or maybe Terra (via HTTP it's OK)?

[battuss]

Next time do a search, youll find this answer 10 times.
Disable passive mode.

[theo]

the terra.es is working on the problem, it would be good if you had contacted us when you 1st experienced the problem. Our phone numbers are listed on the main page.

Many thanks

[Meteoseek]

<font face="Verdana, Arial" size="2">Originally posted by battuss:
Disable passive mode.</font>

Yes, didn't took attention that passive mode was ON then I posted code. Little bit misleading.

But the problem is that I can't connect then passive mode is OFF.

That's the end part of code:
---------------------------
PWD
257 "/"
TYPE A
200 TYPE is now ASCII
PORT 10,1,46,1,5,200
425 Timeout connecting to ###.###.##.### port 1479: No such file or directory
Port failed 425 Timeout connecting to ###.###.##.### port 1479: No such file or directory
PASV
connection reset; the server has reset the connection for some unkown reason.
-------------------------------
And this one I get everytime I try to connect.

[SusanJames]

As I remember, my firewall used to interfere with terra ftp - needed to turn it off