PROHOSTERS Downtime???? [Archive] - Adult Webmaster Info BBS

TeeBee

12-03-2001, 02:57 AM

Originally posted by qualitythumbs:
did you try to contact their support?
Jon

On phone that I find when I was trying Prohosters.com/WHOIS was only voice mail.
And because www.prohosters.com (http://www.prohosters.com) is offline (together with many many other servers) I can't log into customers area where are support phone numbers ;) ;(((((

TeeBee

12-03-2001, 03:00 AM

2 hours and 30 minutes...

Bye bye my trades :mad: :mad: :mad: :mad:

Jon

12-03-2001, 03:02 AM

ok not sure if he is on but this is the icq of prohosters I think :-P

113335616

Jon

LiveDose

12-03-2001, 03:04 AM

TeeBee you are cracking me up.... :)

There is some kind of switch trouble with the provider. Ohhh F*ck is right...

This really really sucks.

kanga

12-03-2001, 03:09 AM

I received this mail:

------------
Anyone at the current Broadwing Data Center will have approximately
4 hours of downtime as we are FORCED to move our customers from Broadwing
due to the switch problems and Broadwing's lack of cooperation.

This only effects the following servers:

aluminum
cesium
chlorine
copper
iodine
iron
krypton
lawrencium
lanthanum
mercury
oxygen
sodium
sulfur
tin
ytterbium
zinc

All ip addresses for these servers will be changed however there will
be servers within Broadwing that will forward to the new ip from the old
ip.

We cannot afford to risk serious downtime of 12-24 hours because of Broadwing's
neglect. The actual move should only take 2 and half hours. But we have
alotted a 4 hour window to prevent any complications from arising.

Anyone that does their own DNS will be forwarded to the new dns as soon
as it becomes active.

We have tried to pick the least amount of traffic time, however we apologize
for any intteruption in service due to this issue.

We thank you for your time and patience in this matter.

Support Team Pro Hosters L.L.C.
----------------

TeeBee

12-03-2001, 03:13 AM

kanga: I'm on tin.4ph.com so it starts to get some sense.
But it's interesting that I don't received this mail. With this mail I could sleep better now ;)) But as I said: Bye bye my trades :confused:

Jon

12-03-2001, 03:18 AM

sorry to hear about your trades man :(

Its gotta be rough...

Good luck tho...hopefully everything will go smooth and it will be up shortly

Jon

TeeBee

12-03-2001, 03:21 AM

qualitythumbs: Thanks a lot

TeeBee

12-03-2001, 04:28 AM

Hmmmmmmmmm.... In 10 minutes it will be 4 hours :(

sally8100

12-03-2001, 04:33 AM

4 hours!!!! I count 12 hours, I have been checking all day, and I get nuthin.

max_m

12-03-2001, 04:44 AM

Wow, if anyone wants help with hosting - give me a buz in the morning - at ICQ: 135604510 - we'll give you any help you guys need :) we have dual oc3 connections and are bringing in more soon :)

later - max

TeeBee

12-03-2001, 05:08 AM

4 hours and half for tin.4ph.com
It starts to be nightmare :eek:

Jon

12-03-2001, 05:17 AM

Originally posted by max_m:
Wow, if anyone wants help with hosting - give me a buz in the morning - at ICQ: 1356045 - we'll give you any help you guys need :) we have dual oc3 connections and are bringing in more soon :)

later - max

Fucken spammer...

You are so fucken stupid taking advantage of a post about people having problems with prohosters...They don't want your spam shit...

Jon

Much0S

12-03-2001, 05:36 AM

Actually i dont think they will succeed in tunneling.

Which means: your sites are going to be down until the DNS updates.

Personally i find this a kamikaze action from prohosters, there are really better ways to do these things (without any downtime), then again i'm not so well informed in their circumstance, so perhaps there was no other way (i cant imagine)

Coke

12-03-2001, 07:00 AM

Originally posted by max_m:
Wow, if anyone wants help with hosting - give me a buz in the morning - at ICQ: 135604510 - we'll give you any help you guys need :) we have dual oc3 connections and are bringing in more soon :)

later - max

Is this the way hiendhosting wants to acquire new customers? I think this Max guy was already warned some weeks ago after he had put his spam in 1-2 years old posts. Preston, I think this guy has damaged your business's reputation enough yet. It's time to either teach him something about the Netiquette or give him some other job where he can't piss of so many people. Or are you so desperate for business that you tolerate such a behaviour?

Jon

12-03-2001, 07:04 AM

Originally posted by Coke:


Is this the way hiendhosting wants to acquire new customers? I think this Max guy was already warned some weeks ago after he had put his spam in 1-2 years old posts. Preston, I think this guy has damaged your business's reputation enough yet. It's time to either teach him something about the Netiquette or give him some other job where he can't piss of so many people. Or are you so desperate for business that you tolerate such a behaviour?

I totally agree with you...

Jon

TeeBee

12-03-2001, 10:14 AM

It seems that my sites are working now but www.prohosters.com (http://www.prohosters.com) domain is still offline.

They told it will take 4 hours.. if I'm counting right it was down for more than 10 hours and after 12 hours there are still some servers which are unreachable.

Yesterday I was talking with my friend how is my business fucking me up... Today I know I was right :D

LiveDose

12-03-2001, 02:47 PM

3:30pm and my sites are still offline. This is ridicuolous. Much0S is right this should have been accomplished without downtime or at the most very minimal downtime.

I can't stand it when companies place the blame on others as in the email I received. That is not what customers want to hear when we are paying for a service.

Just my 2 1/2 cents.

Quick question (and this is not meant to start a spam thread), do you guys think $2/gig is too low for a small host to "RELIABLY" offer quality service with 99.9% uptime. Every company that I have tried this year in this price range has f*cked up like this. The larger companies all seem to be higher per gig. So is $2/gig really a pipe dream or what? I know the host is still making a killing at this rate since they can purchase in mb or tb.

As you all know downtime of 12 hours plus is just unacceptable for webmasters doing tgp & link trades.

I'll have to say though the worst downtime I experienced was with dollarpergig, 1 month plus downtime! LOL What a joke!

Peace,
LiveDose

My 2 1/2 cents. :D

Backov

12-03-2001, 03:14 PM

When I switched hosts about a year ago I went to Prohosters first and tried to work with them to get my sites up with 0 downtime (got screwed by AdultCentral).. They wouldn't do it, so I went with Candid instead.. I am really glad I did.. One period of downtime was quite enough for me, I really feel for you guys who are in the shit now - I hope it gets resolved soon.

Cheers,
Backov

gse

12-03-2001, 03:17 PM

Originally posted by l_))) LiveDose (((_l:


Just my 2 1/2 cents.

Quick question (and this is not meant to start a spam thread), do you guys think $2/gig is too low for a small host to "RELIABLY" offer quality service with 99.9% uptime. Every company that I have tried this year in this price range has f*cked up like this. The larger companies all seem to be higher per gig. So is $2/gig really a pipe dream or what?
LiveDose

:D

what is 99.9% stands for?
you should try those who offer 75c per gig here, haha.

this board probably needs separate 'hosting' board.

about being expensive but good, you don't see national-net spam here do you?

and shit happens and shit breaks down too...

LiveDose

12-03-2001, 03:31 PM

Originally posted by gse:


what is 99.9% stands for?
you should try those who offer 75c per gig here, haha.

this board probably needs separate 'hosting' board.

about being expensive but good, you don't see national-net spam here do you?

and shit happens and shit breaks down too...

GSE,

Thanks for your sarcasm it is very much appreciated.

I've been in this business since 1997 and I'm not looking for 75 cents a gig. Just a reliable and reasonably priced host.

Peace,
LiveDose :D

BTW what does this mean???
"what is 99.9% stands for?" LOL

gse

12-03-2001, 03:56 PM

livedose,

sarcasm was intended towards local host-spammers, not you. Sorry for misexpressing myself. Every time someone asks question about host-related, or whatever and bunch of resellers jump in with spam.

And I wish it was 1997, lol

Much0S

12-03-2001, 04:03 PM

Being a high quality hoster myself, I know what the price of good A-Brand hardware is. Moreover I know what good tech people cost (tech people that would have sold this without downtime). And IMHO it is not possible to achive the quality you want, you need, for cj's, high traffic tgp's, and professional paysites, for under $2/GB...

If you want the best, you have to pay for it. People paying little per gig should stop bitching about downtimes, because we all know deep down in our hearts that it really is not possible. I mean c'mon a Mercedes doesn't have Fiat parts either to make it cheaper... if you want it good pay for it. If you want it cheap, which is perfectly possible as well ofcourse, then dont expect to be super fast or always online...

That's basically the way i see it...

toker

12-03-2001, 04:13 PM

Dont knock $.75 a GIG because buying very large quanitity means you can get reliable service at lower rates. Believe me you can find good hosts out there and i have seen guys hosting from a spare bedroom with very nice network and great service around the clock.

It dont matter if you have the best connectivity if your servers take a dump every 2 days. Same goes for hardware you can have the ultimate servers and 4 days of connectivity downtime in a 7 day week.

LiveDose

12-03-2001, 04:13 PM

GSE,

Gotcha. Sorry if I read your post wrong it's been one of those days.

1997, Whew! Those were good days...LOL

Peace,
LiveDose :D

LiveDose

12-03-2001, 04:16 PM

Toker,

Thanks man you took the words right out of my mouth. I was just about write the same. It is definitely possible to offer excellent service at $2 and even below.

C'mon Much0S we all know what wholesale bandwidth cost...

LiveDose :D

toker

12-03-2001, 04:41 PM

HaHa... alot of guys are gonna be upset or happy real soon...!

I wont say anything more just mark my words and wait till later. :D

LiveDose

12-03-2001, 04:47 PM

Toker,

C'mon man.... Don't leave us hangin' like that...

LiveDose :D

Much0S

12-03-2001, 05:23 PM

Originally posted by l_))) LiveDose (((_l:
C'mon Much0S we all know what wholesale bandwidth cost...

You think all hosting is is just to provide you bandwidth? You have been at the wrong companies indeed. A good is so much more than just bandwidth, and hence costs more than just bandwidth.

Or dont you want good hardware?
Or dont you want tech support ?

$75c/gb is possible, but not for quality. Look at any good hosts, my host, www.sxonic.net, (http://www.sxonic.net,) or other good hosts www.sextracker.com (http://www.sextracker.com) www.splitinfinity.net, (http://www.splitinfinity.net,) etc. You tell me when you find $75c/gb on the hosts used by the professionals.

Much0S

12-03-2001, 05:25 PM

See it as buying beer. Do you buy cheap homebrand beer, or do you buy beer for men (alias 'Grolsch Kanon' (11%)) ?

toker

12-03-2001, 06:00 PM

Say what you like but if you run a grocery store bigger then the next guy does that mean you should charge more because you can?

This aint the old days of 3600 baud modems and you can make a nice bit of revenue even at $1 a gig and 30-40 clients doing 100-200gigs a day. Like i say ive seen guys doing it from their homes retired ITs who make a nice living off a few good clients and less overhead.

Sure if you pay more you must sell for more but dont try to act like some of the largest networks charge $4 a gig because they offer better service. I used hosting.com who is huge but they charge more then they are worth and yes their support sucked balls.

Think im bullshitting i have all the emails where i had to notify them 6 times by email and make 2 calls on the phone to setup a simple DNS entry thru their 3 level support team. Not to mention other smaller issues however i only had downtime about 4 hrs in almost a year but fuck good uptime shit support and i paid top dollar.

So where did i go wrong i was paying more money for the same shit that some guy could provide from his garage.

Yep i want to pay $2-4 a gig and take it with no vasoline so i can make everyone else lots of money.. :rolleyes:

LiveDose

12-03-2001, 06:20 PM

Personally I hate Grolsch beer but that is another thread.

Instead of making comparisons to beer, break it down for us. What is the quality break point? What is the percentage of a gig which goes towards tech support and equipment? See you cannot do that because there are many factors such as the size of the company, amount of customers and other overhead costs.

Your not going to broad brush comments and get away with that my friend...

Peace,
LiveDose
Budweiser A Great American Beer! :D

gse

12-03-2001, 06:21 PM

even if you have 40 clients pushing their 200 gig a day at 75c, you make up, but you get fuckload of overhead with techsupport, hardware, etc, etc. And don't tell me adult clients don't use much techsupport.

so you may start good, but eventually your support will suck too

oh, and did I mention that you just can't satisfy every client in the world.
Did you ever run paysite? Well I did
One guy would email me and say I have the best site he ever come across, another would shit on me cause he couldn't view fucking streaming video.

Muchos is right. You can't buy premium cisco router for the price of "bay beach switch"

LiveDose

12-03-2001, 06:23 PM

Your=You're

Damn I hate when that happens...

LD :D

basschick

12-03-2001, 06:32 PM

one of the sponsors on this board and i figured out exactly what he paid per gig - 56 cents. he has great connectivity, good service, and has been at that location for some time.

volume lowers prices very nicely - i don't believe you have to spend more to get more. there are plenty of lousy hosts out there for OVER $2.50 a gig, too.

LiveDose

12-03-2001, 11:16 PM

Thanks for that post basschick. That's a good example of what I was trying to explain but I didn't have any hard numbers.

Bandwidth resold at 56 cents. That's what happens when you can purchase mb's or tb's...

LiveDose :D

toker

12-03-2001, 11:37 PM

I know someone on here not even using 400GB a month paying less then $.56 so yes hosting can be very affordable and good at the same time. :p

Anyway like i said we have somthing big to be announced soon.. I just want to wait and let the anticipation grow before we speak about it!

Much0S

12-04-2001, 04:37 AM

It's all about support like i said.

If you want support, if you want redundancy that's gonna cost you $$$.

Support people are expensive. Techies are expensive. Remember what this thread started with? Prohosters downtime. That's because of bad techies (not always, but in this case it is IMHO).

Ofcourse you've bad expensive companies as well, all i'm saying is that you can't find $56c/gb companies offering the same as we do, or companies like sextracker and splitinfinity, for that.

The search for a cheap & good host has been a wholy grale to many people. Many have believed to have found it, until something went wrong. And that's the whole point. You dont see much difference between cheap and expensive hosts until something goes wrong. Then you see the class difference of the techies and the support.

toker

12-04-2001, 04:52 AM

I can agree to an extent if you sell cheap and dont have many customers then support should not be a problem. But even at $2-4 a gig when you have 10k-100k customers you will never be able to make them all happy even AOL has never made even 50% of their clients happy or half the web would be using AOL.

You can charge what you like and others can charge what they like theres its all about different strokes for different folks. Some guys even if they wanted your service might not be able to afford it. Some guys still use zfreehost even with 50% of their traffic redirected so i guess they have their reasons.