any word on ibill rebills?

[basschick]

it's been about a week since ibill stats last showed us our rebills... does anyone know if they're fixed yet, or if they're going to be fixed?

[Shovel]

I was wondering the same thing, just checked my pmb stats and nearly filled my pants :eek:

[rip raster]

just got this from ibill
hope it puts your mind at ease, somewhat :)

Dear Webmaster,

Yes, indeed that is the case.

The rebills are indeed being
counted and credited towards your accounts,
however, they are not showing up in your stats.

I do indeed apologize for the inconvenience, and I
do want you to know our programmers are indeed
working to get it back up and running a.s.a.p.

Thank you,

[nasko]

hmmmmm :(

[dplaymax]

well from my experience - they go through this type of cycle about every 3/4 months where everything is fucked for about a week or so :(

the real question is when stats are corrected and put up - how many sales where actually made - but not reported - are they shaved - etc - there is NO way to REALLY know - perhaps - we could suggest that ibill is the ultimate SHAVER in this business :eek:

[mukoh]

HMMMM. Our programmers can't get it up running for days now, but don't worry your paycheck will be as small as last time because we are not crediting your rebills to your account. So don't worry we still make payments on time though, that should be good for you, even if you only made 50% of what you made last month with us because of rebills. You will get your check on time. TOO BAD IT WILL BE $5

[dplaymax]

but anyone around - remember the alternative to ibill - great companies like DMR :mad: 5K a day in rebills and suddenly off the map - rebills and all :mad:

[basschick]

rip raster, i have that email but thanks. i need to know how many people are rebilling to decide if and how to promote my sponsors, so i would like to know how many rebills i have.

DPlay, i remember dmr AND epoch being a big pain in the ass!!!

[MayorX]

Well i just got 11 rebills in the last 5 mins so maybe things are getting fixed ?

[shane]

my check rebills are counting, however havent had a CC rebill since the 7th :mad:

[dplaymax]

looks like rebills are starting to work here also - not fully - but a start is better than nothing :)

[rip raster]

mine seem to have showed up here now not the best ratio but there are rebills now from the end of nov on

[blind]

If rebills are being counted, then why have I been getting these emails?

REBILL RETRY ON DECLINE NOTIFICATION

The credit card for Subscription# ******** was declined
when attempting to renew the subscription. We will retry billing
for this customer on 12/9/2001 1:08:00 PM.

Transaction: *********
Account: **********
Email: **********


Reason: Declined: Please try another payment method.

[dplaymax]

well blind - good point there - doesnt seem like something is quite right yet - though rebills are showing the ratios are low - yes same here - maybe by the end of the week some normal things will occur :)

[basschick]

DPlay, if a bunch of our rebilling members are cancelled, things can't get back to normal. once we lose those guys, our income from them is lost forever...

[matte]

I got over 800 rebills over this night, so it seems that everything is back to normal again, Now the rebills has also been credited to the revsharers.

[baddog]

I called them on Monday about this. I was told that while they are not showing up on revshare accounts, they are still being credited and paid. Apparently it is a problem with their CMI which they just upgraded a couple weeks ago, and all stats should be back to normal on Thursday, tomorrow.

I believe them because of their track record, but I guess I will find out tomorrow. I do know that any rebills scheduled for yesterday, now show as being scheduled for January of 2002, so I think credit will be shown tomorrow.